One inbox for every customer conversation

Connect web chat, WhatsApp, Telegram, Instagram, Facebook, email and calls to Chatasist and manage every message from a single, unified inbox. No more switching tools, missing messages, or losing context.

Get started for free See how it works

Why channels matter

Customers expect fast, consistent support — no matter where they reach out from.

Chatasist brings every channel together so your team and your AI agent respond faster, collaborate better, and deliver a seamless experience across every touchpoint.

Supported channels

The website widget is available on every plan, including Free. All messaging channels unlock on Starter and above.

Website live chat

Embed a customizable widget on your site. Visitors chat in real time and the AI agent answers first — with a built-in help center for self-service.

Connect via the official WhatsApp Business API or link a number by scanning a QR code. Reply, automate, and broadcast to your customers.

Connect a Telegram bot and handle every chat from the shared inbox, with the AI agent and your team working side by side.

Instagram

Manage Instagram Direct messages, and forward post & ad comments straight into the inbox so nothing slips through.

Facebook Messenger

Connect your Facebook Page to handle Messenger conversations and forwarded comments alongside every other channel.

Email to ticket

Turn inbound support emails into tracked tickets in a shared inbox, with full conversation history and customer context attached.

Voice & video calls, built in

When chat isn't enough, escalate to an encrypted 1:1 call right from the inbox or your website widget — no third-party meeting tool, no extra account. Audio calls are included on Growth; video calls and call recording are available on Scale and above.

Audio calls

Launch a voice call from any conversation. Bundled minutes on Growth and above.

Video calls

Face-to-face support over encrypted video, straight from the inbox or widget.

Call recording

Optionally record calls for quality and training (Scale and above).

Private by design

Calls run peer-to-peer and encrypted — no meeting links sitting in third-party tools.

Take Chatasist anywhere

Embed the white-label chat widget on your own domain, or get the Chatasist mobile app so your team can reply on the go — and your customers can reach you from any device.

Available on iOS and Android — same inbox, same CRM, in your pocket.

Download on theApp Store Get it onGoogle Play

Coming soon — links activate at launch.

Ready to centralize your customer conversations?

Bring every channel together and deliver faster, smarter customer support with Chatasist.

Get started for free